SmartPlant® License Manager

Open Problems

  • TR 72999 – "Connection Reset by Peer" message when reserving a license seat
    caused by Panda Antivirus on the license machine only. This can be caused by
    other virus scan software too.
    Workaround: Uninstall virus scan software on your license machine.
  • TR 77218 - SPLM fails to return the seat when the client machine changes
    IP addresses between the get seat request and the return seat request.
    Workaround: Scavenge will release the seat immediately if it can communicate
    with the client or after 16 hours if it cannot communicate with the client.
  • TR 106102 – Strange characters are reported in the usage log file for node
    name for SPRD and SPMAT products.                                                                                  Note: This is pending fix from SmartPlant Materials and SmartPlant Reference Data.
  • TR 106104 – Usage log file has SYSTEM reported as the UserName for SPRD product Note: This is pending fix from SmartPlant Materials and SmartPlant Reference Data.
  • TR 108316 – The usage log file incorrectly reports the UserName when using
    Citrix server or Remote Desktop Services.
    Note: To implement this fix, product applications must be rebuilt with SPLM 20102 v12.
  • SmartPlant Instrumentation TR – 72957
    If SPLM client has multiple license machines in the license machine list and
    the first license machine does not have an SPI license/option word defined, SPI
    will not start.
    Workaround: Make sure that the license machine that has SPI license/option
    word is the first one in the license machine list.